CONTACT US
We’d love to hear from you.
Customer Support
Email: support@purlei.com
Response time: within 24 hours (Monday–Friday)
Order Questions
For questions about an existing order, please include your order number in your email so we can help you faster.
Returns & Refunds
See our Refund Policy for details, or email support@purlei.com to start a return.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Weekends and holidays: emails answered next business day
We read every message and typically respond within one business day.